Apple is in the midst of another controversy which could make or break the company’s image worldwide. The most talked ‘Error 53’ is back to haunt the company.
All this started when a photojournalist Antonio Olmas who was covering the refugee crisis in Macedonia dropped his iPhone causing the screen to break. He had his iPhone fixed and continued his work, soon after he had updated the phone software (iOS), his phone died.
Many iPhone 6 users claim that their iPhone has become worthless after the latest update of the operating system. The update checks if the handset is repaired by a non-apple technician (third-party stores) and disables the phone rendering it useless.
The problem seems to be with the home button where the much talked about Touch ID fingerprint recognition is built, if this has been repaired by non-apple technician the update will ‘Kill the Phone’ as said by the journalist as any data in the hand set (photos, videos or files) will be lost forever.
If you had repairs done and dint update to latest version of iOS 9, then breathe easily as this won’t affect your phone as of now.
Experts claim that Apple knew about this problem and has done nothing to warn the end-user after releasing the iOS update.
Upon contacting Apple about this they responded saying “We protect fingerprint data using a secure enclave, which is uniquely paired to the touch ID sensor. When iPhone is serviced by an authorized Apple service provider or Apple retail store for changes that affect the touch ID sensor, the pairing is re-validated. This check ensures the device and the iOS features related to touch ID remain secure. Without this unique pairing, a malicious touch ID sensor could be substituted, thereby gaining access to the secure enclave. When iOS detects that the pairing fails, touch ID, including Apple Pay, is disabled so the device remains secure.
When an iPhone is serviced by an unauthorized repair provider, faulty screens or other invalid components that affect the touch ID sensor could cause the check to fail if the pairing cannot be validated. With a subsequent update or restore, additional security checks result in an ‘error 53′ being displayed, If a customer encounters an unrecoverable error 53, we recommend contacting Apple support.”
With the falling sales of Apple worldwide and upcoming release of iPhone 7, the ‘Error 53’ would be difficult for apple to manage.